Prospera ERP Suite · Sales Cloud

Every lead, wherever it starts.

Website forms, live chat, events, email and calls create leads automatically. Each one is checked for duplicates and sent to the right person.

Set up by our teamOn the same record as your booksMultilingual and multi-currency
A sales executive at an exhibition stand takes a visitor's details on his tablet
Every channel

One list for every new lead.

Forms, chat, events, email and calls arrive in the same place, each with its source and owner.

Sample: new leads this week by source and owner, with possible duplicates flagged

Website forms

Every form submission becomes a lead.

Live chat

Turn a chat into a lead without leaving the conversation.

Events

Visitors at your stand become leads on the spot.

Website visitors

See who is on your site.

Visitor tracking shows which pages people read and where they came from. Known visitors are matched to their contact, and the visit lands on their timeline.

Sample: visitors on the website now, with the pages they read, next to the contact form

Pages and sources

Visits, clicks and conversions by page.

Tracked links

Count the clicks on every link you share.

Form builder

Build forms that create or update leads.

Scoring and routing

The hottest lead goes first.

Scores rise with each page, chat and reply. Routing sends every lead to the right owner by territory, product, source or workload.

Sample: leads sorted by score with the scoring and routing rules beside them

Scoring rules

Points for the actions that signal real interest.

Routing rules

The right owner, the moment the lead arrives.

Nurture the rest

Leads that are not ready join an email journey.

From first touch to first call.

Six details that make sure no lead waits.

Duplicate check

Possible duplicates are flagged before anyone calls twice.

Follow-up tasks

The owner gets a task the moment a lead arrives.

Lead conversion

Qualified leads become opportunities with their history.

Social inquiries

Messages from social channels can move into the pipeline.

Landing pages

Build pages with forms on the website builder.

Source reports

See which channels bring the leads that win.

Questions.

Which channels can create leads?

Website forms, landing pages, live chat, email, events and calls.

How are duplicates handled?

New leads are checked against existing contacts and companies, and possible duplicates are flagged for review.

Can leads reach the right salesperson automatically?

Yes. Routing can follow territory, product, segment, source or workload.

What happens after a lead arrives?

It is scored, assigned and given a follow-up task, and every touch lands on the timeline.

Catch every lead.

Book a demo and we will connect your channels with you.