Prospera ERP Suite · Sales Cloud

Renewals you see coming.

Run every plan from quote to renewal on the customer record, give customers access to manage their own, and let Prospera Books raise the invoices.

Set up by our teamOn the same record as your booksMultilingual and multi-currency
An account manager reviews a gym's monthly coffee plan with its operations manager at the front desk, the subscription open on her tablet
Renewals

Every renewal, a month ahead.

See which subscriptions renew next, which need a reply, and which customers are using less.

Sample: active subscriptions, renewals in the next 60 days, recurring value and status for each customer

Renewal dates

Every plan with its next renewal and its value.

Early warnings

Notices sent, quotes open and usage down, flagged.

Recurring value

What your subscriptions bring in each month.

Lifecycle

From quote to renewal, on one record.

A subscription starts from an accepted quote and keeps its plan, orders and renewals together. Invoices are raised in Prospera Books and their status comes back. We connect the two for you during setup.

Sample: a monthly subscription with its lifecycle, plan lines, customer access and billing status from Prospera Books

Starts from the quote

Nothing retyped when the customer accepts.

Renew or change the plan

Change quantities or move to a new plan at renewal.

Billing in Prospera Books

Invoices raised there, payment status shown here.

Customer access

Customers manage their own plan.

In the customer portal your customers review offers, place orders, manage their subscriptions and download their documents.

Sample: the customer portal showing a monthly coffee plan with quantities to change and documents to download

Their own login

Each customer sees only their own plans and papers.

Changes you confirm

A change request reaches the account owner first.

Documents in one place

Invoices, delivery notes and reports to download.

Recurring revenue, kept.

Six details that keep subscribers subscribing.

Plans

Monthly, termly or yearly plans with their own lines.

Renewal reminders

The owner gets a task before each renewal date.

Notices from the record

Send renewal notices and see the reply on the customer.

Upgrade or downgrade

Change the plan at renewal with its history kept.

Multi-currency

Plans in the currency your customer pays in.

Permissions by role

Each person sees what their role allows.

Questions.

Who raises the invoices?

Prospera Books. Sales Cloud manages the plan and the renewal. Each invoice and payment is handled in Prospera Books, and the status shows on the subscription.

Can customers change their own plan?

Customers can manage their subscriptions in the customer portal. You decide which changes they can make and which need your confirmation.

Can a subscription start from a quote?

Yes. When the customer accepts the quote, the plan starts from it without retyping.

Will we know which renewals are at risk?

Yes. Renewals coming up, notices without a reply and customers ordering less are flagged for the owner.

Keep every renewal.

Book a demo and we will set up your plans and renewal rules with you.